AI-Powered Sales Automation for a Corporate Gifting E-Commerce Store
Esketchers designed and built a fully automated inquiry handling pipeline for a corporate chocolate gifting brand. The client was losing high-value leads due to slow, manual response workflows. We built an end-to-end n8n automation that captures every Shopify inquiry, retrieves relevant product context via RAG, generates a personalised AI draft through OpenAI, logs the lead in Zoho CRM, and queues it for a quick human review all within 15 minutes, around the clock.
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