Terms and Conditions

Welcome to eSketchers

These Terms and Conditions govern your use of the eSketchers website and any services, consultations, software products, digital solutions, or professional engagements provided by eSketchers.

By accessing our website, requesting our services, or entering into a business relationship with us, you agree to these Terms.

Who We Are

eSketchers is an AI-first technology company helping businesses replace manual complexity with intelligent systems that scale faster, operate smarter, and compete stronger. We specialize in artificial intelligence, software engineering, cloud infrastructure, blockchain solutions, and digital transformation — delivering production-ready AI systems and custom software that generate measurable business outcomes.

Website Usage

You may use our website for lawful business and informational purposes only.

You agree not to:

Attempt unauthorized access to our systems or infrastructure.
Interfere with website functionality.
Copy, distribute, or reproduce website content without written permission.
Use automated tools to scrape, harvest, or collect information from the website.
Misrepresent your identity when communicating with us.

We reserve the right to restrict or terminate access to users who violate these Terms.

Service Engagements

Any services provided by eSketchers are governed by a mutually agreed proposal, Statement of Work (SOW), Master Service Agreement (MSA), contract, or purchase order.

Project-specific agreements take precedence over these Terms whenever there is a conflict.

Services may include:

AI consulting, strategy, and implementation
AI agent development and workflow automation
Generative AI and large language model solutions
AI model integration and custom model development
Computer vision development
AI-driven process automation
Custom software development
Web and mobile application development
Cloud engineering, migration, and optimization
DevOps and infrastructure consulting
Blockchain consulting, smart contracts, and Web3 development
UI/UX design
No-code / low-code development
Quality assurance and testing
Legacy system modernization
Enterprise application modernization
Business process reengineering
Staff augmentation
Ongoing maintenance and support
Product strategy and consulting

Project Scope and Changes

Project timelines and estimates are based on the information available at the time of proposal.

Changes to requirements, features, integrations, deliverables, or project objectives may require:

Revised timelines
Additional costs
Scope adjustments
New project approvals

eSketchers is not responsible for delays caused by incomplete client feedback, unavailable stakeholders, changing requirements, or third-party dependencies.

Intellectual Property

Unless otherwise specified in a signed agreement:

Client-Owned Materials

The client retains ownership of:

Brand assets
Business data
Documentation provided by the client
Existing proprietary systems

eSketchers-Owned Materials

eSketchers retains ownership of:

Internal frameworks
Development methodologies
Reusable code libraries
Automation scripts and accelerators
Proprietary AI models, tools, and pipelines
Internal processes

Custom Deliverables

Ownership of custom-developed deliverables transfers to the client only after all agreed payments have been received in full, unless otherwise stated in writing.

Open-Source Components

Many modern software solutions rely on open-source technologies. Projects delivered by eSketchers may include open-source software governed by separate licenses. Clients agree to comply with the applicable terms of those licenses.

Artificial Intelligence Services

eSketchers specializes in building and deploying AI systems for enterprise and commercial use. Where AI technologies are involved, clients acknowledge that:

AI-generated outputs may contain inaccuracies and require human review and oversight.
AI system performance can vary depending on training data, model versions, and usage conditions.
Regulatory requirements related to AI — including data privacy, bias, and explainability — may evolve and vary by jurisdiction.
Clients are responsible for ensuring appropriate use of AI outputs in their own business context.

eSketchers does not guarantee that AI-generated outputs will be error-free, legally compliant in every jurisdiction, or suitable for all business decisions without review.

Cloud and Infrastructure Services

Where cloud services are provided:

Clients remain responsible for cloud subscription fees unless otherwise agreed.
Service availability may depend on third-party cloud providers (e.g., AWS, Azure, Google Cloud).
eSketchers cannot guarantee the uninterrupted availability of third-party infrastructure.
Security responsibilities may be shared between the client, cloud provider, and eSketchers depending on the engagement model.

Confidentiality

We treat client information with strict confidentiality. Both parties agree not to disclose confidential business, technical, financial, or operational information received during an engagement unless:

Required by law.
Authorized in writing.
Necessary for project execution through approved subcontractors or partners.

Confidentiality obligations survive the termination of the engagement.

Data Privacy

eSketchers is committed to protecting the personal data of website visitors and clients. By using our website or engaging our services, you acknowledge that:

We may collect and process personal data (such as name, email, company details) for the purpose of providing services and managing client relationships.
We do not sell personal data to third parties.
We use industry-standard security measures to protect data in our custody.
Data collected through our website (including analytics and contact forms) is governed by applicable data protection laws, including GDPR where applicable.

Clients engaged in AI or data projects are responsible for ensuring that any personal data shared with eSketchers for processing purposes complies with applicable privacy regulations in their jurisdiction.

For data-related inquiries, please contact us at legal@esketchers.com.

Payments

Clients agree to pay invoices according to the agreed payment schedule. Late payments may result in:

Suspension of work
Delayed project delivery
Suspension of support services

eSketchers reserves the right to withhold deliverables until outstanding balances are settled.

Warranties

eSketchers warrants that services will be performed in a professional and commercially reasonable manner consistent with industry standards.

Except for this limited warranty, all services are provided “as is.” We do not guarantee:

Specific business outcomes or revenue growth
Regulatory approvals or market adoption
Continuous uptime of third-party services
That AI outputs will be free from errors or biases

Limitation of Liability

To the fullest extent permitted by law, eSketchers shall not be liable for:

Loss of profits or business opportunities
Loss of data
Indirect, consequential, or special damages

In no event shall eSketchers’ total liability exceed the amount paid by the client for the services giving rise to the claim.

Third-Party Services

Our solutions may integrate with third-party platforms, including cloud providers, payment gateways, AI platforms, analytics tools, and external APIs. eSketchers is not responsible for service outages, pricing changes, security incidents, feature deprecations, or policy changes caused by third-party providers.

Governing Law and Dispute Resolution

These Terms and any disputes arising from them shall be governed by and construed in accordance with applicable commercial law. Disputes shall first be attempted to be resolved through good-faith negotiation between the parties.

Clients engaging eSketchers through specific regional offices (UAE, United States, or Pakistan) may be subject to jurisdiction-specific terms as outlined in their project agreements. In the absence of a specific governing law clause in a signed agreement, disputes will be subject to the jurisdiction of the courts relevant to the eSketchers entity managing the engagement.

Termination

Either party may terminate an engagement in accordance with the governing agreement. Upon termination:

Outstanding invoices become immediately payable.
Completed work remains subject to ownership provisions.
Confidentiality obligations remain in effect.

Updates to These Terms

We may update these Terms periodically to reflect changes in our business, technology landscape, legal requirements, or service offerings. Updated versions become effective upon publication on this website. Continued use of our services after updates constitutes acceptance of the revised Terms.

Contact Us

Questions regarding these Terms may be directed to:

eSketchers

Inquiries: info@esketchers.com

Website: www.esketchers.com

Office Locations:

UAE: Building A1, Dubai Digital Park, Dubai Silicon Oasis
United States: 1111 W Mockingbird Ln Ste 930, Dallas TX 75247
Pakistan: 39 Q Block Johar Town, Lahore
Tel: +1 888 839 8035