Privacy Policy

Privacy Policy

Esketchers (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

1. Information We Collect

We may collect personal information when you:

  • Fill out forms on our website

  • Request a consultation or quote

  • Contact us via email, phone, SMS, WhatsApp, or messaging platforms

  • Subscribe to newsletters or marketing communications

  • Interact with our advertisements, website, or services

This information may include:

  • Name

  • Email address

  • Phone number

  • Business or project details

  • Billing information (if applicable)

  • Any other information you choose to share

We may also automatically collect certain non-personal information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage and analytics data

  • Referral source information

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and requests

  • Provide, manage, and improve our services

  • Schedule consultations and project discussions

  • Send service-related communications

  • Deliver marketing and promotional communications (where permitted by law)

  • Send SMS notifications and updates when consent has been provided

  • Analyze website performance and user experience

  • Maintain security and prevent fraud

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We may share your information with:

  • Authorized internal team members

  • Trusted third-party service providers such as CRM platforms, hosting providers, analytics providers, payment processors, and communication service providers

These parties only access your information as necessary to perform their functions and are required to maintain appropriate confidentiality and security measures.

SMS Consent Protection

Mobile information, SMS opt-in data, and consent information will not be shared, sold, rented, transferred, or disclosed to third parties or affiliates for marketing or promotional purposes.

Any sharing of personal information is limited to service providers necessary for operating our business and delivering requested services.

4. Communications & SMS Messaging

By providing your contact information, you agree that we may contact you via:

  • Email

  • Phone

  • SMS/Text Messages

  • WhatsApp or other messaging platforms

SMS Opt-In

When you voluntarily provide your mobile number and opt in to receive SMS communications, you consent to receive messages related to:

  • Appointment reminders

  • Project updates

  • Customer support communications

  • Promotional offers and marketing messages (where applicable)

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message.

For assistance, reply HELP or contact us using the information provided below.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

While we strive to protect your information using commercially reasonable security practices, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar tracking technologies to:

  • Improve website functionality

  • Analyze traffic and user behavior

  • Measure advertising performance

  • Remember user preferences

  • Enhance user experience

Third-party services such as analytics and advertising platforms may also place cookies on your device in accordance with their own privacy policies.

You can control, disable, or delete cookies through your browser settings.

7. Your Rights

Subject to applicable laws, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Withdraw consent where processing is based on consent

  • Opt out of marketing emails through the unsubscribe link

  • Opt out of SMS communications by replying STOP

  • Request information regarding how your personal data is processed

To exercise these rights, please get in touch with us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of our website after updates constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please get in touch with us:

📧 Email: info@esketchers.com

🌐 Website: https://esketchers.com/

By using our website, submitting a form, opting into SMS communications, or providing your information, you acknowledge and agree to the terms of this Privacy Policy.